WhatsApp has expanded the functionality of its web-based client, WhatsApp Web, by introducing support for voice and video calls. The new features, which also include screen-sharing capabilities, allow users to initiate and receive calls directly from a desktop or laptop browser without needing the mobile app to be actively running for the call itself. This global rollout, confirmed by Meta, the parent company of WhatsApp, marks a significant step in bridging the gap between the platform’s mobile and desktop experiences.
The update is being made available to users worldwide, though availability may vary slightly by region as the feature propagates through servers. Users will need to ensure they are using the latest version of a supported web browser, such as Google Chrome, Microsoft Edge, or Mozilla Firefox, and have the WhatsApp mobile app updated on their linked smartphone for initial setup.
Functionality and User Experience
To place a call via WhatsApp Web, users can navigate to an individual or group chat and click the call icon, which now offers both voice and video options. The interface mirrors the familiar mobile design, with on-screen controls for muting, video toggling, and ending the call. A notable addition is the screen-sharing function, accessible during a video call, which enables users to present documents, photos, or their entire desktop view to other participants.
This enhancement is designed for convenience, particularly for users who spend extended time working on computers. It facilitates longer, more stable calls without draining a phone’s battery and allows for easier multitasking. The feature operates by using the computer’s microphone, speakers, and webcam, providing a seamless transition from mobile to desktop communication.
Regional Considerations and Accessibility
A key question for users in specific markets, such as the United Arab Emirates (UAE), is whether these new calling features will be accessible. Historically, Voice over Internet Protocol (VoIP) services have faced restrictions in the UAE, where telecommunications regulations are strictly enforced.
As of the initial announcement, Meta has not released an official country-by-country breakdown of availability for the WhatsApp Web calling features. The functionality’s operation in regions with VoIP restrictions will depend on local internet service providers and regulatory compliance. Users in the UAE and similar markets may find that the feature is either blocked at the network level or functions without issue, a situation that often requires local testing to confirm.
The standard WhatsApp mobile app’s voice and video calling has intermittently worked for users on certain networks within the UAE, suggesting a similar pattern could emerge for the web version. However, definitive access can only be confirmed once the feature is fully live and tested on local networks.
Security and Technical Foundation
WhatsApp has emphasized that the new web calling features maintain the platform’s standard security protocols. All calls, whether voice or video, are protected by end-to-end encryption. This security measure ensures that the content of calls remains private between participants and is not accessible to WhatsApp, Meta, or any third parties.
The technical implementation relies on the existing linked device architecture. While the smartphone must be connected to the internet to establish the initial link and sync messages, it does not need to be active on the call once connected via the web client. This represents an improvement over earlier limitations where the phone had to be actively involved in the call process.
Future Developments and Official Timeline
The rollout of voice and video calling on WhatsApp Web is currently in progress. Meta has stated that the feature will be available to all users in the coming weeks. The company is expected to monitor adoption and performance metrics closely, with future updates likely to focus on improving call quality, adding more collaborative features like virtual backgrounds, and potentially expanding support to the standalone WhatsApp Desktop application for Mac and Windows.
Source: Mashable
