Mobile network operators in the United Kingdom are facing increased regulatory scrutiny. This follows the government’s publication of a draft policy document that raises expectations for transparency, investment, and network performance in the 5G era.
The Department for Science, Innovation and Technology issued the draft Statement of Strategic Priorities (SSP) to the communications regulator, Ofcom. The document calls for stricter requirements on how operators report their network coverage. It also demands a tougher official definition of what constitutes “good” quality 4G and 5G service.
Furthermore, the government wants more transparent publication of performance data. This includes specific information about connectivity along major road and rail corridors.
Oversight of Network Investment
Ofcom has been instructed to monitor network investment levels more closely. The regulator is expected to consider intervention if operator spending falls below what is deemed sustainable for maintaining and developing networks.
The watchdog will also routinely assess the competitive state of the mobile market. It must analyze how technological changes could impact operators’ financial capacity to invest in their infrastructure. Ofcom will continue cooperating with the Competition and Markets Authority on issues where regulation and competition law intersect.
Central to Economic Strategy
The draft SSP, presented to Parliament, positions mobile investment, spectrum reform, and network resilience at the heart of the government’s economic plans. Ofcom is explicitly directed to align its regulatory decisions with the goal of driving economic growth, while simultaneously protecting competition and consumer interests.
The government has set a clear target for standalone 5G coverage in all populated areas by 2030. Achieving this goal would formally elevate mobile connectivity to the status of critical national infrastructure. Ministers acknowledge that network rollout is commercially driven, and they emphasize the need for a stable and predictable regulatory framework to support it.
Reforming Spectrum Management
Maximizing access to radio spectrum is a central priority in the policy. Efficient spectrum use is seen as foundational for 5G and future 6G development, non-terrestrial networks like satellite, and advanced Wi-Fi.
Ofcom is encouraged to explore automated licensing systems and deploy artificial intelligence tools to improve the efficiency of spectrum allocation. The government states that annual spectrum licence fees will continue to reflect market value. This approach is intended to incentivize optimal use and ensure spectrum costs remain a strategic consideration within operator business models.
Emerging technologies, such as direct-to-device satellite connectivity, are also under official review. This signals that policymakers are preparing for potential shifts in future network architecture.
Ensuring Network Security and Resilience
Ofcom will maintain its oversight of network security under the new strategic priorities. The regulator holds powers to intervene where security risks are identified. Providers must report security breaches, and Ofcom can require mitigation measures or direct companies to notify customers if necessary.
The watchdog has also been urged to conclude its ongoing review of mobile backup power arrangements. It must work with network operators to find ways to reduce service outages and improve overall network resilience.
Consumer Protection Focus
The government has underlined that telecommunications services must be fair, transparent, and affordable. This focus is particularly emphasized due to persistent cost-of-living pressures on households.
Ofcom will remain vigilant on pricing practices, contract clarity, and barriers that make it difficult for consumers to switch providers. The regulator will also press operators to improve their customer service and complaints handling procedures. Additionally, Ofcom will explore ways to boost consumer confidence in newer, smaller market entrants, reinforcing support for retail competition.
The draft Statement of Strategic Priorities is now subject to parliamentary scrutiny. Ofcom is required to consider the final document when carrying out its duties, meaning these outlined priorities are expected to shape UK telecommunications regulation and policy for the coming years.
Source: UK Government Publications
